1. Scope These Terms and Conditions apply to all services provided by EduTech Douniazede Bacha, operating under the brand LynxAndRaven. By commissioning our services, you agree to these terms.

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2. Services We offer custom website creation, design, and technical support services. Specific service details and deliverables are outlined individually with each client before a project begins.

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3. Conclusion of Contract A contract is formed once a written offer is accepted by the client (via email or signed agreement) and confirmed by us. We reserve the right to reject projects at our discretion.

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4. Prices & Payment Unless otherwise agreed, all prices are quoted in euros and exclude VAT where applicable. Payment terms are typically 50% upfront and 50% upon delivery, unless arranged otherwise. Instalment plans are available. Late payments may incur reminder fees.

5. Client Responsibilities Clients must provide timely and accurate information, images, and feedback to avoid delays. We are not liable for delays caused by missing content or unresponsive communication.

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6. Intellectual Property All final designs, code, and content delivered remain the intellectual property of LynxAndRaven until full payment is received. After full payment, the client receives usage rights as agreed (non-exclusive unless otherwise specified).

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7. Ownership & Payment Protection All work produced by EduTech Douniazede Bacha (LynxAndRaven) — including design, code, content, and website structure — remains our sole property until full payment has been received.

Clients may be granted temporary access to a staging or live version of the website for review and testing purposes. However:

Any cancellation or non-payment of instalments entitles us to revoke access, take the site offline, or withhold delivery of final files and ownership transfer until full payment is made.

Ownership of the website and all usage rights will only be transferred after the complete agreed-upon project fee has been paid.

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8. Liability We provide digital services with professional care and according to the scope agreed upon with the client. However, we do not accept liability for financial losses, business interruption, legal claims, or reputational damage resulting from the use of our services or the client’s website.

The client is solely responsible for reviewing and approving all content, functionality, and third-party integrations. We are not responsible for:

• Business outcomes based on the website’s performance

• Legal compliance of provided content (e.g., privacy policy, imprint, accessibility)

• Downtime or failures caused by third-party providers or client-side changes

• SEO fluctuations or platform policy updates (e.g., Wix, Google)

To the extent permitted by law, liability is excluded entirely. In cases where exclusion is not legally possible, our liability is limited to a maximum of 50% of the total amount invoiced for the specific project.

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9. Right of Withdrawal (for Consumers Only) A consumer is any natural person who enters into a legal transaction for purposes that are predominantly outside their trade, business, or profession.

If you are a consumer, you have the right to withdraw from this contract within 14 days of its conclusion without giving any reason.

To exercise this right, please contact: EduTech Douniazede Bacha
Weberstraße 35
86830 Schwabmünchen, Germany
Email: info@lynxandraven.com

If you request us to begin work within the withdrawal period, and we begin providing services, you agree to pay for any portion of the work already completed. Once the project has gone live or substantial work has been delivered, the right of withdrawal is considered forfeited.

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10. Termination Ongoing service contracts may be terminated by either party with 14 days’ notice. Work performed up to the point of termination will be billed accordingly.

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11. Jurisdiction The place of jurisdiction is Augsburg, Germany. German law applies exclusively.